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Saturday, February 7, 2015

***8 Ways to keep a positive mental attitude*** {173}

πŸ’–1.) Remember that you are powerful.

Most of the time we have no idea what we are supposed to be doing, or who we are supposed to be imitating. I say “imitating” because this is what we do: We conform to the external environment.

We play roles and cover up our true selves by identifying with “things” that end up defining who we think we are. I’m a doctor, a salesperson, a secretary, a lawyer; I’m sad, happy, lonely, or miserable. I’m angry, jealous, afraid, and I can’t help it—it’s who I am.

The truth is, though, we are none of those things. They are symptoms of the sleepwalking disease. You are more important than any label. We are not our professions. We are not our feelings. We are not our circumstances. We are not even our mind.

What we are is far greater, far superior, far more important, and far more mysterious than our conceptual mind tries to define. This is why we are far more powerful than we think we are.

2.) Choose to embrace life.

Let go and embrace the moment, whether it contains an obstacle or an opportunity. Stop fussing over trivial matters and start focusing on what’s really important to you.

Don’t go through life expecting things to change. Life becomes hard and unfair when we decide to complain about things rather than trying to change them ourselves. Wake up to the truth that life is not a practice-run.

Be bold and courageous, and make decisions that benefit your growth. Put yourself on your imaginary death-bed and realize that time stands still for no one. Start as soon as possible to make any necessary changes you may need to.

Take the first step before more time gradually passes by while you stand still stagnating. Your choice. Your life. Your responsibility. Your power.

3.) Realize that you get to control your reactions.

We create our outside reality by the thoughts and beliefs we maintain about life in general. What we believe in our inner world, we see in our outer world—not the other way around.

We all have problems, and we’re often tested by circumstances outside of our control. Even though you may not be in control of what’s going on outside of you, you most definitely can control your reaction to those situations.

We have the power because our inner world (cause) affects the influence we allow the outer world (effect) to have on us. So next time you hear somebody mention that you have great personal power, know they are 100% correct. You have more control than you think.

4.) Know that no one is better qualified.

We place far too much emphasis on other people’s opinions about us, often to the exclusion of our own. This takes away from our own personal power. No matter what anybody says about you, it doesn’t hold any significance to who you truly are unless you identify or agree with them.

Stop identifying with other people’s opinions and become aware of how you see yourself. Nobody knows you better than you do. Never accept another person’s reality as your own. Always believe that you can achieve anything you put your mind to. And, most importantly, never let another person’s opinion of you affect what you believe about yourself.

5.) Believe that you are more than enough.

If you have to compare yourself to someone else, let it be a person who is less fortunate, and let it be a lesson to learn just how abundant your life truly is. It’s just a matter of perspective.

You may find that you are not entirely grateful for what you possess. You may believe that you need more than you have right now to be happy. If this is the case, then you are absolutely right—you will need more, and you will continue to need more.

This cycle will perpetuate as long as your mind believes it to be true. If you focus on what you have, and not on what you lack, you will always have enough, because you will always be enough.

6.) Love yourself.

You have arrived. Everything you need is right here. Cut out the distractions, open your eyes, and see that you already have everything in your possession to be happy, loved, and fulfilled.

It’s not out there. It never was out there. It’s in the same place it was since the day you were born. It’s just been covered up by all the external things you have identified with over the years.

Be yourself. Love yourself completely and accept everything that you are. You are beautiful. Believe it, and most importantly, remind yourself often.

7.) Stay cool.

If someone cuts us off in traffic or skips the queue at our local cinema, we may feel our blood pressure begin to rise and feel the need to react in a negative manner. We get uptight with other people’s actions, and in the end we punish ourselves for their bad behavior.

We end up losing control over our own actions because of the way other people act. But we are responsible for our own action, regardless of how rude other people may act. If it’s hard to stay cool, remember: you are the one who loses in the end, if you lose the lesson.

8.) Journey well.

We know life is about the journey and not the arrival. We don’t need to arrive if we accept that we are already here.

Be content with where you are today and don’t make the mistake of putting off being happy because you are waiting for the right moment to shine. Sometimes it takes a conscious effort to enjoy the journey.

Not everyone woke up this morning and not everyone will go to bed tonight. Life has no guarantees. Every minute you are living is a blessing that has to be experienced in the moment. It’s not always easy, but it’s always an option—a choice. Your choice.

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"Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved." -- Helen Keller


Wednesday, February 4, 2015

***5 Scripts to help Salespeople Talk With Potential Customers*** {172}

πŸ’₯By using these techniques (and developing many more), you’ll begin to actually have conversations with the people you speak with and you’ll differentiate yourself from the hundreds of other sales reps who are pitching and annoying them. This will make their day, and yours, much more enjoyable and profitable.

Tips On How Not to Sound Like a Salesperson:)

First, let’s start with the real problem which is that most sales reps just don’t know how to really engage and talk to people. That’s really the bottom line. Most sales reps are more interested in pitching their products or services and don’t treat the people they are speaking with like people. A long time ago, my first sales manager gave me a great lesson in how to talk to and treat people. He said, “People are just people. They are just like you. They want to be respected, they want to be listened to, and they don’t want to be sold to. Show a real interest in them and treat them with kindness and you’ll go a long way…”

What’s so interesting, however, is that although this sounds so easy to do, for some reason, sales reps seem afraid to engage and ask questions of prospects because they think that as soon as they give them an opening they are going to get the door shut in their face. Most aren’t going to be interested – as we know – but many are. The way to deal with both of them is to learn how to engage and just talk to them.

Here are five tips and scripts that will help you get better at the crucial skill of relating to people so you don’t sound like a sales rep. Use these and you’ll soon find yourself way ahead of your competition.

Here are some tips for working with gatekeepers:

1) Tip number one is to always, always use please and thank you – especially with gatekeepers. In fact, the more times you use the word please in your opening, “Hi, could I please speak with _________, please?” the more successful you’ll become. The more polite you are with the gatekeeper, the more polite and helpful they will be with you…

2) The second way to work with gatekeepers is to use the “I need a little bit of help please,” technique. The key to using this is that you have to stop here and wait for the other person to respond. You’d be surprised by how many people use this technique but combine it with, “I need to speak with the person who…”

This doesn’t work. This doesn’t engage the person on the other end of the phone. You absolutely must give the other person a chance to respond to you before you continue.

3) When you do get the decision maker on the phone, please, do not use that tired old phrase, “How are you today?” Nothing identifies you as a disinterested salesperson more than that worn out line. Instead, use this:

“Hi is that ________? Hi _________, this is _______ _______ with ___________, how’s your Monday (or day of the week) going so far?”

Now I know it sounds like the same thing but it is not. First, no one is saying it, and because you’re talking about the current day they are in, you can almost hear them think about their day and answer honestly. If they ask you how your Monday is going as well, always thank them for asking first before you move into your script.

Again, this may seem like a small technique, but it makes a BIG impact.

4) Introduce the reason you’re calling in as short of a time as possible and then ask them an engaging question. Most sales reps start their calls with a paragraph or two description and this is where the “speaking at” people comes in. Instead, mix your opening up with something like:

“__________, briefly, the reason I’m calling you is that I see on LinkedIn that you run an inside sales department and I was just wondering how often you work with outside trainers or consultants to help you improve your results?”

The key here is to get them involved in the conversation early – even if you fear a negative response. And ALWAYS hit your mute button and let them talk…

5) The last tip for today is to always be prepared for the objections you get with a scripted response that doesn’t challenge your prospect, but rather, that allows them to feel heard and respected. Here’s how you can handle the, “I’m not interested,” objection:

“No problem _________. Please realize that I’m not calling to sell you anything today, rather, I’m just calling to see if what we have might be a good fit for you and if I can help you down the line. Let me ask you….”

Do you see how this doesn’t push back on them? Using a response like this will get you much further than challenging them as so many sales reps still tend to do.

By using the above techniques (and developing many more), you’ll begin to actually have conversations with the people you speak with and you’ll differentiate yourself from the hundreds of other sales reps who are pitching and annoying them. This will make their day, and yours, much more enjoyable and profitable.

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"The real test is not whether you avoid this failure, because you won't. It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere." -- Barack Obama


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